Frequently Asked Questions (FAQs)
General Questions
1. What services do you offer?
We provide professional facility management services in Lebanon, including cleaning services, pest control, property management, landscaping, general maintenance, and concierge services. Our solutions cater to both residential and commercial properties.
2. Which areas do you serve in Lebanon?
We operate across Lebanon, offering high-quality cleaning, pest control, and property management services in Beirut, Jounieh, Tripoli, Saida, and surrounding areas. Contact us to check service availability in your area.
3. How can I request a free quote?
You can request a free quote by visiting our Contact Us page, filling out the form, or calling us directly. We will assess your needs and provide a customized service plan.
Cleaning Services
4. Do you offer residential and commercial cleaning?
Yes, we offer residential cleaning in Lebanon for apartments and villas, as well as commercial & office cleaning in Lebanon for businesses, offices, and retail spaces.
5. What does your residential cleaning service include?
Our residential cleaning services in Lebanon cover:
- Deep cleaning for kitchens and bathrooms
- Floor and carpet cleaning
- Window cleaning
- Dusting and sanitization
- Upholstery and furniture cleaning
- Customized cleaning plans
6. Do you use eco-friendly cleaning products?
Yes! We use safe, eco-friendly cleaning solutions to ensure a healthy environment for your home or business.
Pest Control Services
7. What types of pests do you treat?
Our pest control services in Lebanon handle:
- Cockroaches, ants, and termites
- Bed bugs and fleas
- Rodents (rats and mice)
- Mosquitoes and flies
- Other common household and commercial pests
8. Are your pest control treatments safe for pets and children?
Yes, we use safe and effective pest control solutions that are non-toxic for humans and pets while effectively eliminating pests.
9. How often should I schedule pest control treatments?
We recommend quarterly pest control treatments to prevent infestations. However, for severe cases, we may suggest a customized schedule.
Property Management Services
10. What does your property management service include?
Our property management services in Lebanon cover:
- Tenant management and rent collection
- Maintenance and repair services
- Legal compliance and documentation
- 24/7 emergency support
- Security and facility upkeep
11. Can you manage short-term rental properties?
Yes, we offer short-term and Airbnb property management in Lebanon, including guest check-in, housekeeping, and property maintenance.
Landscaping Services
12. What landscaping services do you provide?
Our landscaping services in Lebanon include:
- Garden design and maintenance
- Lawn care and irrigation systems
- Tree and hedge trimming
- Hardscaping and outdoor decor
13. Do you offer regular garden maintenance?
Yes, we provide scheduled garden maintenance services to keep your outdoor spaces healthy and beautiful.
General Maintenance Services
14. What does your general maintenance service include?
Our general maintenance services in Lebanon cover:
- Electrical and plumbing repairs
- HVAC system maintenance
- Painting and renovation projects
- Handyman services
15. Can you handle large-scale maintenance projects?
Yes, we manage both small repairs and large renovation projects, ensuring quality results and timely execution.
Concierge Services
16. What concierge services do you offer?
Our concierge services in Lebanon include:
- Personal assistance and errand running
- VIP transportation and chauffeur services
- Event planning and management
- Travel and hotel bookings
17. Can I customize concierge services based on my needs?
Absolutely! Our concierge solutions are fully customizable to fit your lifestyle and business requirements.
Payments & Bookings
18. What payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers for our services.
19. Can I cancel or reschedule a service?
Yes, you can cancel or reschedule by notifying us at least 24 hours in advance to avoid cancellation fees.
20. Do you offer discounts for long-term contracts?
Yes! We offer special discounts for long-term facility management contracts and regular maintenance plans. Contact us to learn more.
Need more information? Contact us at office@bonitaservices.com or call us at+9613683765 . We’re happy to assist you!
